Reviews
State Farm® Agent Carol Lawson
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Alejandra Montoya
November 4, 2026
"Everytime I have to update any of my policies the girls are so amazing 🤩 always super friendly and going above and beyond to make sure my husband and I are taken care of. Thank you girls for everything you do. We sleep a lot better knowing we are well taken care of."
We responded:
"Alejandra, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Mount Vernon insurance team! - Your State Farm Agent, Carol Lawson "
Elena Martinez
October 15, 2026
"Muchas gracias a Karla por su amabilidad y excelente atención al ayudarme a obtener mi seguro de auto! Me sentí muy bien atendida durante todo el proceso. Agradezco mucho su paciencia y disposición para ayudarme. ¡La recomiendo ampliamente!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Martha Bermudez
October 11, 2026
"Ellie made me feel right at home, like I was talking to a friend! She made setting up insurance for my brand-new car, Ruby, so easy and helped me get a great deal. She was friendly, helpful, and made the whole experience feel comfortable and stress-free. I’m so glad I worked with her and would absolutely recommend Ellie to anyone looking for insurance. Thank you for taking such good care of me and Ruby!"
We responded:
"Hi Martha, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Mount Vernon. If you ever need help, we are just a phone call away! - Your State Farm Agent, Carol Lawson "
Pablo Toscano
October 9, 2026
"Daniela was really helpful! She made everything simple and was quick to answer my questions. Great service."
We responded:
"Pablo, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
yasmin ortega
October 1, 2026
"Daniela was a great help over the phone and made the process of finding new insurance smooth and easy to understand. i definitely recommend her"
We responded:
"yasmin, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Carol Lawson and Team "
Nayeli Garcia
September 30, 2026
"Daniela is amazing she answered all my questions and was very patient and polite"
We responded:
"Thank you so much for your kind review, Nayeli! If you need insurance assistance, we are just an email or call away! - Carol Lawson, your State Farm Agent "
Rodrigo Ramos A.
September 30, 2026
"El servicio con Karla fue excelente: resultó rápido y sencillo, y me proporcionó una cotización rápida y adecuada. Es sumamente recomendable."
Maribel Becerra
September 28, 2026
"Agent is Very professional she took the time to hear about all my insurance necessities and questions and also helped me by looking for the best quote. I really recommend State Farm to everyone."
We responded:
"Hi Maribel, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Carol Lawson’s team. Please reach out to us if any questions come up! - Carol Lawson’s Insurance Team "
Big Bamboo
September 24, 2026
"Daniela was in so easy to work with and very professional! The entire staff at this location are incredibly always happy to help. They make working with them a pleasure! The pricing is also the best I have found which is why I have all our vehicles and home insured with State Farm."
We responded:
"Thank you for the 5-star review, Big! We’re proud to serve the Mount Vernon community and truly appreciate your support. "
Erick Fierro
September 15, 2026
"Fue muy buena atención al cliente muy hable Karla fue muy fácil de entender todo quede encantado con el servicio"
We responded:
"Thank you so much for your kind review, Erick! If you need insurance assistance, we are just an email or call away! - Carol Lawson, your State Farm Agent "
Jim Boyce
September 13, 2026
"Friendly staff"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Ash Tengco
September 10, 2026
"Ellie Helton is always up to date and very approachable and kind! Would recommend her and this office!"
We responded:
"Thank you so much for the 5-star rating, Ash! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Carol Lawson "
Dirybeth Legaria
September 9, 2026
"Ellie Helton was super helpful and super sweet, got me a really great deal on Insurance"
We responded:
"Hi Dirybeth, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Mount Vernon. If you ever need help, we are just a phone call away! - Your State Farm Agent, Carol Lawson "
miguel garcia
September 9, 2026
"Daniela was super helpful and informative! I definitely recommend her for your insurance needs."
We responded:
"Thanks so much for the amazing review, Miguel! We really appreciate your support here in Mount Vernon. Just reach out anytime if you need us - we’re here for you. "
vorcey collins
September 4, 2026
"ELLIE HELTON IS the absolute best
10/10 she made everything so easy for me 100% recommend!!!"
We responded:
"Hi vorcey, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Carol Lawson, Your State Farm Agent "
edgar a
August 21, 2026
"Karla J Cerna was so helpful and made the process so easy, Thank you so much!!!"
We responded:
"edgar, it means so much to hear you had such a great experience with us. Thank you for sharing this feedback! - Carol Lawson and Team "
Kaylee Portillo
August 21, 2026
"Karla helped me with getting an affordable price that beat my renewal rate and for better coverage. She was very helpful, fast, and very knowledgeable. Thank you so much!"
We responded:
"Thank you so much for the 5-star rating, Kaylee! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Carol Lawson "
Kyli J
August 1, 2026
"We had an amazing experience with Elyde. She was very informative, knowledgeable and kind explaining our options for our lifestyle. I would recommend her as your agent for state farm insurance 100%!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Mount Vernon to know you had such a great experience with us. "
Darius Grace
July 31, 2026
"Ellie was extremely helpful!! Answered all my questions"
We responded:
"Hi Darius, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Carol Lawson’s team. Please reach out to us if any questions come up! - Carol Lawson’s Insurance Team "
Wyatt Watson
July 31, 2026
"I spoke with Ellie on the phone and she was great and easy to work with!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Mount Vernon. "
Drake Michael
July 30, 2026
"Very professional office, the agents there put their customers first and prioritize ensuring you have what you need at a fair and competitive price! Highly recommend going and seeing them!"
We responded:
"Thank you so much for the 5-star rating, Drake! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Carol Lawson "
Robert Helton
July 30, 2026
"Best service around town! Ellie is goated on so many levels! She helped me get the best deal for my motorcycle and beat out other competitors by $20 a month!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Carol Lawson’s team. "
Raymond Aguilar
July 30, 2026
"I have work with State farm for many years. I have had a great experience with them, especially with my agent who now works at the Carol Lawson office. When I got in a car accident, they were very helpful from the beginning. Would definitely recommend this office. I use them for my home, auto, rental property, life insurance."
We responded:
"Thank you so much for the 5-star rating, Raymond! I truly appreciate your support and am always here if you have any questions or need anything. Feel free to reach out to my team and I anytime. - Your State Farm Agent, Carol Lawson "
Mimi Baydek
July 29, 2026
"Daniela is a great State Farm agent! She had amazing customer service and has always been very helpful. She was able to answer my questions with detail and is very knowledgeable! Highly recommend!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Mount Vernon. "
Cuauh Serrano
July 29, 2026
"Great customer service! Daniela is always helpful, responsive, and takes the time to explain everything clearly. She makes the insurance process easy!! Highly recommend!"
We responded:
"Hi Cuauh, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Carol Lawson’s team. Please reach out to us if any questions come up! - Carol Lawson’s Insurance Team "