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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyli J

August 1, 2026

5  out of  5
rating by Kyli J
"We had an amazing experience with Elyde. She was very informative, knowledgeable and kind explaining our options for our lifestyle. I would recommend her as your agent for state farm insurance 100%!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Mount Vernon to know you had such a great experience with us. "
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Darius Grace

July 31, 2026

5  out of  5
rating by Darius Grace
"Ellie was extremely helpful!! Answered all my questions"
We responded:
"Hi Darius, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Carol Lawson’s team.  Please reach out to us if any questions come up!  - Carol Lawson’s Insurance Team "
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Wyatt Watson

July 31, 2026

5  out of  5
rating by Wyatt Watson
"I spoke with Ellie on the phone and she was great and easy to work with!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Mount Vernon. "
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Drake Michael

July 30, 2026

5  out of  5
rating by Drake Michael
"Very professional office, the agents there put their customers first and prioritize ensuring you have what you need at a fair and competitive price! Highly recommend going and seeing them!"
We responded:
"Thank you so much for the 5-star rating, Drake! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Carol Lawson "
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Robert Helton

July 30, 2026

5  out of  5
rating by Robert Helton
"Best service around town! Ellie is goated on so many levels! She helped me get the best deal for my motorcycle and beat out other competitors by $20 a month!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Carol Lawson’s team. "
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Raymond Aguilar

July 30, 2026

5  out of  5
rating by Raymond Aguilar
"I have work with State farm for many years. I have had a great experience with them, especially with my agent who now works at the Carol Lawson office. When I got in a car accident, they were very helpful from the beginning. Would definitely recommend this office. I use them for my home, auto, rental property, life insurance."
We responded:
"Thank you so much for the 5-star rating, Raymond! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Carol Lawson "
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Mimi Baydek

July 29, 2026

5  out of  5
rating by Mimi Baydek
"Daniela is a great State Farm agent! She had amazing customer service and has always been very helpful. She was able to answer my questions with detail and is very knowledgeable! Highly recommend!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Mount Vernon. "
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Cuauh Serrano

July 29, 2026

5  out of  5
rating by Cuauh Serrano
"Great customer service! Daniela is always helpful, responsive, and takes the time to explain everything clearly. She makes the insurance process easy!! Highly recommend!"
We responded:
"Hi Cuauh, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Carol Lawson’s team.  Please reach out to us if any questions come up!  - Carol Lawson’s Insurance Team "
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Kamila

July 29, 2026

5  out of  5
rating by Kamila
"I had a great experience with the team at this office, everyone is super welcoming and helpful. Look no further for an insurance office!"
We responded:
"Kamila, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Ethan

July 28, 2026

5  out of  5
rating by Ethan
"Great client service! They are eager to help, awesome rates & prices are very competitive. My agent Flor T. is always a pleasure to work with."
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Margarita

July 28, 2026

5  out of  5
rating by Margarita
"I have been with State Farm for many years, and I couldn't be happier with the Services I've received. My agent, Flor Tovar, has always been incredibly helpful, knowledgeable, and responsive to all of our insurance needs. She takes the time to answer our questions, explain our coverage options, and make sure we have the best protection for our family. Flor outstanding customer services, professionalism, and genuine care have made every experience a positive one. I highly recommend State Farm, specially if you have the opportunity to work with Flor Tovar. She truly goes above and beyond for her clients."
We responded:
"Margarita, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Mount Vernon. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Carol Lawson and Team "
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Mariana Tovar xo

July 28, 2026

5  out of  5
rating by Mariana Tovar xo
"Flor Tovar has been my insurance agent for many years and has always gone above and beyond with my services and answering all my insurance needs! Appreciate her and the team for their great service!"
We responded:
"Hi Mariana, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Carol Lawson, Your State Farm Agent "
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Lusero Ucles

July 17, 2026

5  out of  5
rating by Lusero Ucles
"Flor has been absolutely excellent in assisting me and managing my questions. I have been with this company for a couple of years. Recently, my policies changed, so I called twice to ask why. The answers I received didn't make any sense to me, and I was honestly thinking about switching insurance companies. However, Flor called me, explained everything perfectly, and made the reasons behind the policy change crystal clear. Thanks to Flor, I have decided to stay with this insurance company. Thank you, Flor, for your dedication; it is clear that you truly love what you do!"
We responded:
"Hi Lusero, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Mount Vernon.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Carol Lawson "
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Antonio Andrade

May 29, 2026

5  out of  5
rating by Antonio Andrade
"Joanna at State Farm provided exceptional customer service and went above and beyond to help resolve my issue. She was professional, knowledgeable, and took the time to make sure everything was handled correctly from start to finish. I truly appreciate her dedication and would highly recommend working with her to anyone looking for outstanding support."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Carol Lawson’s Team here in Mount Vernon . "
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Fernando Guaren Jr

April 1, 2026

5  out of  5
rating by Fernando Guaren Jr
"Carol and her team helped me get my auto, home, umbrella, and life insurance policies setup. They were so helpful in explaining everything. My experience with them was very different then the normal insurance buying process. They asked questions on how to make sure that on your worst day these policies will be there for you."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Carol Lawson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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alba mata

March 25, 2026

5  out of  5
rating by alba mata
"Amazing!! I recommend Flor, she explained everything in detail, gives you all sorts of options to help decide what’s best for you!!"
We responded:
"We are grateful for your 5-star review, alba! Thanks for taking a moment to share your positive rating of State Farm Agent Carol Lawson’s Team here in Mount Vernon . "
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Maria Estrada

March 16, 2026

5  out of  5
rating by Maria Estrada
"Great representative named Karla who was really nice and very helpful! She did an amazing job getting me a quote that worked perfect for me! Highly recommend!"
We responded:
"Thank you for the fantastic review, Maria! We are always here to help with your insurance needs here in Mount Vernon . "
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Emily Rich

March 11, 2026

5  out of  5
rating by Emily Rich
"I had a great experience working with Andrea at State Farm. This was my first time setting up insurance, and she made the whole process much easier than I expected. She was very kind, patient, and took the time to explain everything clearly so I could understand my options.

Andrea provided helpful information and answered all of my questions without making me feel rushed or overwhelmed. I really appreciated how supportive and knowledgeable she was throughout the process.

If you're new to insurance or just looking for someone who is friendly and willing to help, I definitely recommend working with Andrea!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Carol Lawson’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Vicente Delgado

March 6, 2026

5  out of  5
rating by Vicente Delgado
"Daniela fue muy excelente su ayuda gracias Daniela por ser tan amable"
We responded:
"Thank you so much for the 5-star rating, Vicente! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Noel Nunez

March 6, 2026

5  out of  5
rating by Noel Nunez
"Mrs. Lawson has a great team at her location in Mount Vernon. I’ve had a great experience with Daniella who helped me get my rate much lower than my previous insurer who I won’t even mention because they don’t deserve it. Better coverage on all my vehicles and renters insurance as well. Sent my bank my insurance info that was needed for my vehicles loan and explained everything well that I had no questions. I will be recommending them to anyone that is in need of insurance. Keep the good work up."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Carol Lawson’s Team. "
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Selena Guadamuz

March 4, 2026

5  out of  5
rating by Selena Guadamuz
"I have use state farm for a few years now and have always had a great experience with them. Earlier this week I had contacted State Farm to request some help and guidance navigating some changes that would best suit my family and our recent/coming changes at home. I had Andrea helping me through this process and she was Amazing!! Quick to respond, respectful anf mindful of what I was asking and how she could best help my growing familys current situation. She got me set up with some plan changes that better suit my family and even helped us add some new additions to our plan! She was wonderful for work with and made everything extremely easy and stressfree. Thank you Andrea for being so great at what you do! and thank you State farm for always taking care of my family and I!"
We responded:
"Wow, thank you for the 5-star review, Selena! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Letty Rincon

March 3, 2026

5  out of  5
rating by Letty Rincon
"Julia was wonderful and made the change to switch my Mortgage and Auto policy as easy as possible. Highly recommend her."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Carol Lawson’s Team. "
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Bethie Ramos

February 27, 2026

5  out of  5
rating by Bethie Ramos
"If I could give Andrea a constellation instead of five stars I would
This woman isn’t just an insurance rep
She is a once in a generation customer service phenomenon forged somewhere between common sense efficiency and whatever celestial realm produces people who actually care

I have been dealing with nightmare upon nightmare of customer service from the bowels of Hades across the board with my utility company my phone company everything for over six weeks... Andrea gave me hope for humanity... my future looks brighter because of her... I have hope for my children and my grandchildren again

I have spoken to more representatives than I care to admit across the vast wasteland of modern customer service... and let me tell you... Andrea is the oasis
She is the North Star
She is the hidden Mickey of the insurance world... rare... magical... and when you finally find her you want to tell everyone you’ve ever met

Andrea is fast
Andrea is precise
Andrea has the mythical ability to solve problems before you’ve even finished describing them
She doesn’t pass the buck drop the ball put you on hold for nine eternities or read from a script like a sleep deprived robot
She thinks... she cares... she executes

Talking to Andrea made me feel the way people feel when they win the lottery or when Disneyland opens its gates early and lets them ride every attraction with no line
If luxury cars had a customer service department they’d call her for tips
If efficiency had a face it would look suspiciously like Andrea’s

To whoever hired her
You won the talent jackpot
To anyone reading this
You want Andrea... trust me... she’s the best thing to happen to insurance since insurance

Thank you Andrea... you restored my faith in humanity and customer service in one phone call 🙌🏻🙏🏼❤️"
We responded:
"Thank you for the fantastic review, Bethie! We are always here to help with your insurance needs here in Mount Vernon . "
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Jazlynn Morales

February 24, 2026

5  out of  5
rating by Jazlynn Morales
"Karla and Andrea are great insurance agents and are very helpful and knowledgeable!!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Jacob Yengibarov

February 24, 2026

5  out of  5
rating by Jacob Yengibarov
"I wish I could give more than just 5 stars. Karla is the best"
We responded:
"Thank you for the 5-star review, Jacob! Here on State Farm Agent Carol Lawson’s Team, we are proud to serve our community and appreciate your recognition. "