State Farm® Insurance Agent Carol Lawson

"Daniela has been amazing! She’s always helpful and answers all my questions. Highly recommended her!"

"An amazing agency full of great energy and professionalism. The team is friendly, efficient, and genuinely cares about finding the best options for their clients. ✨If you’re looking for a reliable place for insurance, I highly recommend this agency 100%!"

"Carol, Ellie, and the rest of the staff at this office are awesome. They answer all my questions. They were very supportive in changing our insurance to 2 different cars recently for us."

"Carol office employees have such an amazing team, especially Daniela. She always has a great attitude and answers all of my questions!"

"Daniela helped me with my car and life insurance. She was extremely helpful and created a positive experience for me. I am looking forward to working with her!"

"I was interested in switching companies to join my family’s plan and help save us some money. Daniela made that transition quick and easy and offered other options to help me save some more! Daniela is very professional and helpful. Thank you for all your help!"

"We recently switched over from another insurance company. Thank you Daniela for helping us save money! We appreciate you answering all our questions."

"Very pleasant, informative, and helpful. Always have time for questions. Very knowledgeable. Very happy with my experience so far."

"Karla worked with us on getting better policy than we had before. She is great!"

"Unfortunately I had not one but three bad experiences with this office. Terrible customer service."

"I had the pleasure of working with Karla. I asked SEVERAL questions. She answered all my questions with such detail and no frustration whatsoever. She was professional, helpful and knowledgeable throughout the whole process. She even gave examples when I didn’t understand things and made sure I felt comfortable in what I was getting before we proceeded. I truly feel confident as a new customer and am happy I switched my auto policy over to State Farm."

"My name is Scott Rainwater. I, like most people, have been watching my insurance rates on both my vehicles and home skyrocket over the past few years. It was always troubling before but now that I’m retired it’s even more disturbing. At the recommendation from my brother-n-law who had the same issues but switched to State Farm I contacted the Carol Lawson State Farm Insurance office in Mt. Vernon, Wa. . Man am I glad I did. I dealt with Ellie with assistance from Julie as well. Not only did I save over $2000 a year but the Ellie and Julie team were very professional, personable and a joy to deal with. I couldn’t be more satisfied by the treatment I received. I would highly recommend contacting them for all your insurance needs👍"

"I just purchased my very first vehicle!. I had a pleasure speaking to Daniela. She was very helpful and thorough through the process of registering my vehicle and applying for full coverage auto insurance. She went step by step in letting me know what is applied and what coverage I would be receiving. I truly recommend her!"

"State Farm insurance is such a great company with great amazing customer service, I would love to give a huge thank you to Karla Cerna for being so helpful always, such a great insurance agent she is so professional and extremely helpful with absolutely everything that I need always, this agency is great customer service, will strongly recommend working with Karla thank you."

"Hello, I was a client of this office for more than 10 years, my houses, my cars and my life insurance was all with you guys. at first their were other agents working there really welcoming and nice but after a while new agents came in like ellie the Lady that is now in jackies position and karla don't have any patience to treat clients I would ask karla something and she wouldn't Give me any answers and after she wouldn't answer my questions she would say "Anything else I can help you with?" with an attitude like if she was in a hurry and wouldn't answer the questions I would have about my policy and With Ellie when she was just a new agent there I asked her once if my discount for the house was in the system and she said "you don't qualify for that discount" and I asked her nicely if she could please check again because in my mind I thought it was already in the system for some time now. and I finally convinced her to ask Jackie and then Jackie told her that I do qualify but if I didn't insist Ellie to check again it would of ended off at I didn't qualify. around 2 weeks ago again I asked her if she could do a change in the policy and she told me the exact same thing without checking on the computer that she was unable to do the change and I told her can you please double check and she tells me " I know what im saying and I am unable to do that" again she is not nice and she doesn't have any patience I didn't want to tell you anything Carol because you would of offered to help me personally but you aren't there all the time to help me for a change and the agents that are their like Karla and Ellie won't answer my questions as a client/ costumer its like they are in a hurry. I never knew what their lunchtime was so I wouldn't have to go and it would be closed for a hour and come back one day I went at 1:30 pm thinking it was after lunchtime and it was closed I came back at 2 pm and it was also closed I left and came back at 2:30pm and it was finally open and I while I was there about my policy I made a comment saying I came like 3 times and it wasn't open and with a angry tone a agent said " we closed for lunch" I decided to switch agencies, I wanted to put this review out because to be honest this agency to me is not the same that it was before with the way they treat their clients."

"Lorena Saval! This is who you need to ask for, for all of your auto insurance needs! I was paying $600 for car insurance with Geico. I just figured that is how much insurance cost… No!! Lorena couldn’t believe that amount and told me, absolutely not, I got you! She cut that number by more than half, for multiple vehicles (full coverage) and home insurance! Anytime I had a question or needed something, I called her and she took care of it in less than 24hrs. I received a text that everything was done, that easy! I was use to calling 800 numbers, getting frustrated with automated lines, having to wait on hold. But more than anything, I feel safe with Lorena. I trust her. I know that she has my families best interest at heart when handling all of our insurance needs. That is a priceless feeling. I cannot recommend her enough! 💗 Thank you, Lorena!"

"Thank u Karla ur awesome. Thank u state farm for all your support. Never will yall get rid of me or well us. Fir giving me the best deals towards insurance. Never will u ever get rid of us. Hahha"

"Karla is an excellent person, I would highly recommend her for her good work and manner of customer service, always providing the attention that as a customer we deserve and seek. Amazing service, impressed with how well she was able to provide information same day highly recommend."

"After many bad experiences with other agencies we made the switch to State Farm insurance. We are forever grateful for Julia who helped me pick the right plan for me and my family. We are currently insured for our vehicles, our home and life insurance! Julia was very kind and efficient in helping me understand my policies compared to the competitors. This agency takes care of their customers and even checks in from time to time. I would highly recommend working with Julia she will help you out in anyway!"

"My agent at State Farm is Karla and she is amazing! Very informational and easy to deal with and she is always available if I ever need her!"

"Definitely the best option for insurance in Mount Vernon. Lorena was super helpful, not only on my car insurance quote but offered great info on other insurances as well. Making a somewhat tedious process super easy. 100% recommended."

"Unfortunately I had to make a claim on my auto policy as one of my vehicles was in an accident and ended up being a total loss. Fortunately I have State Farm Insurance and Carol Lawson as an agent! The necessary work was handled so professionally and efficiently! I am really grateful and impressed. In particular, Joanna Salinas, from the Carol Lawson Agency was amazing!"

"I recently had the pleasure of being assisted by Lorena Saval, my insurance agent. Her service was exceptional. She went above and beyond by helping me on a Sunday, outside of her regular working hours. Lorena was incredibly kind, efficient, and resolved my issue quickly. If I could give her more than five stars, I absolutely would. Highly recommended"

"Daniela is amazing!! So helpful and kind."

"I recently had the pleasure of working with Karla for my insurance needs, and I couldn’t be happier with the experience. Karla was incredibly helpful, taking the time to thoroughly explain my policy and ensuring I understood all the details. She answered all my questions with patience and clarity. My fiancée also signed up for a life policy through her and was equally impressed with the service. We are both extremely satisfied and wouldn’t want to go anywhere else for our insurance needs. Highly recommend Karla for her exceptional service! Super helpful, friendly and great customer service!! Professional staff! If you need a quote, or are in need of insurance, I definitely recommended!!"