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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Orlando G

October 17, 2025

5  out of  5
rating by Orlando G
"Everyone greets you with a smile. While you are being helped, you are offered a beverage. My questions were answered, insurance was updated and I even left with State Farm swag, thanks Karla!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Bullock

October 15, 2025

5  out of  5
rating by Michael Bullock
"Great service!...Daniela was very helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jacqueline Medina

October 9, 2025

5  out of  5
rating by Jacqueline Medina
"I had an amazing experience getting insurance with Julia. The whole process was clear and simple. The rates were very affordable and my agent went above and beyond to make everything easy and stress free."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Abigail Quaife

October 9, 2025

5  out of  5
rating by Abigail Quaife
"I recently used State Farm for my accident insurance, and the experience was great. The claims process was smooth, and I felt supported throughout. I especially want to thank Ellie, my agent, who was incredibly helpful and responsive. Her guidance made a big difference!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rubi Gomez

October 9, 2025

5  out of  5
rating by Rubi Gomez
"I had a good experience with Karla Cerna. She is an excellent person who, with so much patience and enthusiasm, explained everything to me step by step, and I ended up convinced that this is the insurance that my family and I need. I recommend her. She does her work very professionally and treats you with great respect."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Antony Jimenez

October 9, 2025

5  out of  5
rating by Antony Jimenez
"Great customer service, Andrea was super helpful when I called and helped me get what I needed to get done. Great rates, I definitely recommend."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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celina angulo

October 9, 2025

5  out of  5
rating by celina angulo
"Carol Lawson is lucky to have Daniela representing her firm. I moved from a different group after meeting with Daniela and having her show my family and me the options State Farm had to offer. Daniela was incredibly responsive and professional, answered all our questions thoroughly, and made us feel confident in our decision to switch. Since then, I’ve had several follow-up questions, and Daniela has always been there to provide clear and helpful answers. Her level of customer service and genuine care for her clients is outstanding. It’s rare to find someone so knowledgeable, patient, and committed. I’m grateful to have her as our agent and would highly recommend her to anyone considering State Farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dianna Rodriguez

October 9, 2025

5  out of  5
rating by Dianna Rodriguez
"Andrea is amazing 💗 great location!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Gisselle S

October 8, 2025

5  out of  5
rating by Gisselle S
"I had a great experience with Daniela! She was very helpful and patient while helping me get a quote. She explained everything clearly and made the whole process quick and easy. I highly recommend her!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Celeste Navarro

October 8, 2025

5  out of  5
rating by Celeste Navarro
"Julia has been amazing to work with! The whole process from the start was super smooth, and she made everything so easy to understand. She always answers my questions right away, is very patient, friendly, and always willing to help. Julia is reliable and always there when I need her. I’m really thankful to have her as my insurance agent!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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danny “evelrde2” velarde

October 8, 2025

5  out of  5
rating by danny “evelrde2” velarde
"Always have a great experience with this branch!! Elyde, one of the agents there, is very knowledgeable and professional whenever she’s assisting me. All around great service!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Eduardo Velarde

October 8, 2025

5  out of  5
rating by Eduardo Velarde
"Elyde was incredibly helpful and professional throughout the entire process. She handled everything with care and attention to detail, and her support made a big difference. I truly appreciated her positive attitude and the way she made everything run smoothly. Highly recommended!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Natasha Frazier

October 8, 2025

5  out of  5
rating by Natasha Frazier
"Exceptional Service and Support! Working with Ellie was such a great experience! She was incredibly knowledgeable, patient, and made the entire insurance process so easy to understand. Ellie took the time to answer all my questions, explained my options clearly, and helped me find the best coverage at the best rate. Her professionalism and genuine care really stood out — you can tell she truly wants the best for her clients. I highly recommend Ellie to anyone looking for an insurance agent who’s not only amazing at what she does but also goes above and beyond for her customers!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Carol Mutchler

October 8, 2025

5  out of  5
rating by Carol Mutchler
"She made sure we still have the coverage we need after dropping off a vehicle from our plan. Thank you Ellie."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Veronica Rincon

October 6, 2025

5  out of  5
rating by Veronica Rincon
"As a real estate broker, I’ve had the pleasure of working with Julia Medina from State Farm, and she is truly exceptional. I consistently refer my homebuyers to her for their homeowners insurance needs, and she always provides top-tier service. Julia is knowledgeable, professional, and quick to respond, ensuring a smooth experience for clients. I also had the opportunity to invite her as a guest speaker for a home buying class, and she was a fantastic addition—her expertise and clear communication added great value to the event. I highly recommend Julia to anyone looking for a trusted and reliable insurance agent."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Scott Gomez

August 29, 2025

5  out of  5
rating by Scott Gomez
"I had a great experience working with Karla Cerna & her team, they were very polite I’d highly recommend"
We responded:
"Thank you for the 5 stars, Scott! We look forward to servicing all your insurance needs!"
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Isabel Aguilar

August 28, 2025

5  out of  5
rating by Isabel Aguilar
"first time I got car insurance and elyde is a lot of help. Also help me with life insurance"
We responded:
"Thank you for the wonderful review, we love helping our customers with all their insurance needs!"
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Robert Helton

August 28, 2025

5  out of  5
rating by Robert Helton
"Ellie has been amazing at servicing my policies any questions I have had she’s been on it. The whole agency has always been very helpful and would recommend"
We responded:
"Thank you for the fantastic review, we love helping our customers better understand their insurance!"
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Cristal Aguilar

August 28, 2025

5  out of  5
rating by Cristal Aguilar
"Thank you to Elyde for being so quick with my insurance! So happy that I was able to get it done! Highly recommend her for anything and she’s bilingual!"
We responded:
"Thank you for the 5 stars! We like taking care of our customers insurance needs!"
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Kasey Helton

August 28, 2025

5  out of  5
rating by Kasey Helton
"Amazing agency - Ellie has always been very helpful and informative. Would recommend to all my friends and family!"
We responded:
"Thank you, Kasey for the 5 stars!"
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Miguel Medina

August 28, 2025

5  out of  5
rating by Miguel Medina
"I have been insured with this office for many years and have nothing but positive things to say about the team. Julia, in particular, is extremely efficient and always takes the time to answer any questions I may have. She makes the process smooth and stress-free, and her professionalism truly stands out. I also want to recognize all of the ladies in the office they are always helpful, courteous, and a pleasure to work with. From my own personal experience, I can confidently recommend Julia and the entire team to anyone seeking reliable insurance service."
We responded:
"Thank you for the 5 star review, we love educating our customers on the intricacies of insurance while making it easy to understand. We look forward to helping you with all your future insurance needs!"
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Ricardo Rincon

August 27, 2025

5  out of  5
rating by Ricardo Rincon
"Julia is an amazing insurance agent! She’s professional, knowledgeable, and always goes above and beyond to make sure everything is taken care of. I trust her not only with my own policies but also with the buyers I work with who need homeowners insurance—she takes great care of them every time. It’s rare to find someone who is both efficient and personable, and Julia is exactly that. I highly recommend her to anyone looking for an insurance agent they can count on!"
We responded:
"Thank you for the 5 stars, Ricardo and for also trusting us with your customers, that is the ultimate compliment!"
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Kim Rickerson

August 26, 2025

5  out of  5
rating by Kim Rickerson
"When I moved to Washington from out-of-state, I needed to transfer multiple lines of coverage (and make changes to several) and Daniela was wonderful to work with. While working through my options, she patiently answered all of my questions over the phone and by email. She is always responsive, professional and friendly. I definitely recommend working with her and the team at this State Farm office!"
We responded:
"Thank you for the wonderful review, we take pride in helping our customers understand their insurance coverages while making the process feel as painless as possible!"
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Gisela V

August 26, 2025

5  out of  5
rating by Gisela V
"I needed to make a change on my renters insurance and Daniela was so kind to help and walk me through the process. She genuinely cares and has always made it a stress-free experience for me. I have been a member for many years, and everyone at the Carol Lawson office has always made me feel comfortable and as if no question is ever too small. They have always helped me through life changes and I am always greeted with a warm welcome every time I stop by. Also, the Red Bull offered there is always a bonus 😉"
We responded:
"Thank you for the 5 stars! We love hearing from our customers and work hard to exceed expectations! Glad we could help you through the years, here's to many more!"
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Alexis A Villanueva

August 21, 2025

5  out of  5
rating by Alexis A Villanueva
"Karla j was so nice and helpful. She answered all my questions I had with my insurance..."
We responded:
"Thank you for the wonderful review, Alexis! We love our customers and take great pride in creating a positive and professional experience every time!"